Privacy & Communications FULL Policy
Effective: 12/12/2025
At Poetically Featured Properties, we believe exceptional service begins with trust. We are committed to safeguarding the personal information you share with us and treating your privacy with the same level of care and discretion we bring to every project.
Information We Collect:
When you visit our website, request an estimate, or engage with our services, we may collect:
- Your name and contact information
- Phone number and email address
- Service address or project location
- Project details or design preferences
- Communication preferences
We do not sell personal information, ever.
How We Use Your Information:
Your information is used solely to support a seamless, elevated client experience, including:
- Responding to inquiries
- Providing tailored estimates
- Scheduling consultations and services
- Sending appointment confirmations, reminders, or project updates
- Coordinating communication through our dedicated business phone system
- Maintaining your project history for future service
We use only trusted platforms and service providers to assist in these functions.
Phone, SMS & Digital Communication:
By sharing your phone number, you consent to receive calls or text messages from us, including communications sent through our service provider (such as Jobber). Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP.
Information Sharing:
We do not disclose your information to outside parties except:
- Carefully selected service providers who support scheduling, communication, or internal operations
- When required to comply with legal obligations
All partners are required to maintain strict confidentiality and data protection standards.
Data Protection:
We use industry-standard security measures to protect your information from unauthorized access, loss, or misuse. Access is limited to authorized team members and trusted partners who require it to provide our services.
Your Rights as a Washington Resident:
You may request, at any time:
- Access to the information we hold about you
- Corrections to inaccurate or outdated details
- Deletion of your personal information (unless retained for legal or business obligations)
- Opt-out of marketing or SMS communications
To make a request, please contact us at info@poeticallyfeaturedproperties.com.
Data Retention:
We retain your information only as long as necessary to support your project, comply with legal requirements, and uphold our service standards.
Cookie & Tracking Notice:
Our website uses cookies and similar technologies to ensure an elegant browsing experience and to help us understand how visitors engage with our content. These tools allow us to refine our website, enhance performance, and better tailor our services.
Policy Updates:
If our practices change, we will update this policy and revise the effective date accordingly.
